Ayveena

Privacy Policy

Draft. This text is not yet in effect.

This is an English translation. The Finnish version governs.

1. Controller

DATA-TAKOMO OY, business ID (fill in), (address). Contact for privacy matters: (email).

2. Personal data we process

(To be written: Google or Apple Account details (Apple may provide a hidden relay email address), profile and settings, calls and transcripts, memories, credits and purchases, device and technical data.)

(To be written.)

4. Recipients and processors

(To be written: hosting, database, AI provider, app stores, sign-in.)

5. Transfers outside the EU/EEA

(To be written.)

6. Retention

(Preliminary, to be reviewed before publication.)

  • Call transcripts: 30 days after the call.
  • The IP address recorded with a call: 30 days after the call.
  • Ayveena’s memories of conversations: individual facts for at most 14 days and conversation summaries for at most 30 days.
  • Call start details (the memories and display name stored in the call’s settings): deleted when the call ends, and an unused call reservation one hour after it expires.
  • Unfinished credit orders: cancelled after 21 days, and orders that did not lead to a purchase are deleted after 30 days.
  • Sign-in: a session ends if the app is not used for 90 days.
  • Profile, settings, credits and owned items: for as long as the account exists.
  • Purchase records: as required by the Finnish Accounting Act (vouchers 6 years and the books 10 years from the end of the financial year), also after the account is deleted.
  • Call duration, credit and usage figures are kept without identifying details for statistics and bookkeeping.

7. Your rights

(To be written: access, rectification, erasure, restriction, portability, objection.)

8. Deleting your account

(To be written: deletion in the app’s settings and a way to request it without the app.)

(Preliminary:) When you delete your account, we delete your profile, settings, memories, transcripts and owned items. Unused credits lapse as described in the terms of service. Purchase records are kept for bookkeeping without a link to your account, and call duration, credit and usage figures stay in our statistics without identifying details.

9. Children

(To be written.)

10. Changes to this policy

(To be written.)

11. Complaints

You have the right to lodge a complaint with the supervisory authority. In Finland this is the Data Protection Ombudsman.